SlotRoyals Responsible Gaming

Our Commitment to Player Safety

Here at Slot Royals, we take our duty of care seriously. Our platform is licensed under the Anjouan licence ALSI-202409025-FI2, which means we operate within a regulated framework designed to protect players. We are not simply a gaming destination — we are a responsible operator that actively works to prevent problem gambling and to promote healthy play habits across our entire player base.

We understand that gambling can affect different people in different ways. For most, it is a fun and harmless form of entertainment. But we also recognise that for some, it can become problematic. That is why we at SlotRoyals have built a suite of responsible gaming measures directly into our platform, so that help is never more than a few clicks away.

Responsible Gaming Tools We Offer

We provide several practical tools to give you full control over your gaming activity on our platform. You can access these options through your account settings at any time. Our team is also available via live chat 24/7 to assist you in activating any of these features.

Deposit Limits

At Slot Royals, we allow you to set daily, weekly, or monthly deposit limits to ensure you never spend more than you intend to. Once a limit is set, it takes effect immediately. Reducing a limit is applied right away, while increasing a limit may involve a cooling-off period to protect you from impulsive decisions.

Session Time Limits

We offer session time reminders and limits so you always know how long you have been playing. Losing track of time is easy when you are engaged in gaming — our tools help you stay aware and in control of how much time you spend on our platform.

Reality Checks

Our SlotRoyals platform includes reality check notifications that appear at regular intervals during your gameplay. These prompts remind you how long your session has been running and give you the chance to pause, reflect, and decide whether to continue or stop.

Self-Exclusion

If you feel that you need a break from gaming, we at Slot Royals offer both temporary cooling-off periods and longer-term self-exclusion options. During any self-exclusion period, your account will be suspended and you will not be able to access our games. We take this measure seriously and will not send you any promotional material while your self-exclusion is active.

Account Closure

Should you decide that you no longer wish to use our platform, you can request a full account closure at any time. Simply contact our support team via live chat or email at support@slotroyals.com and we will process your request promptly.

Recognising Problem Gambling

We want every player at SlotRoyals to feel empowered to recognise when gaming stops being fun. Below are some warning signs that may indicate a gambling problem is developing:

• Gambling with money you cannot afford to lose
• Chasing losses by placing more bets to try to recover funds
• Feeling anxious, irritable, or restless when not playing
• Hiding your gambling habits from friends or family
• Neglecting work, relationships, or other responsibilities due to gaming
• Borrowing money or selling possessions to fund gambling
• Spending more time or money on gambling than you originally intended
• Gambling to escape stress, anxiety, or other emotional difficulties

If any of these signs feel familiar, we strongly encourage you to reach out — either to our support team or to one of the specialist organisations listed further below. You are not alone, and help is always available.

Our Approach to Underage Gaming

At Slot Royals, we operate a strict no-tolerance policy towards underage gambling. Our platform is available only to individuals who are 18 years of age or older. We verify the identity of all players before allowing betting or withdrawals, and we actively monitor accounts for any indication of underage access.

We also encourage parents and guardians to make use of parental control software to prevent minors from accessing gambling websites. Some recommended tools include:

• GamBlock — blocks access to gambling websites across devices
• NetNanny — comprehensive parental control and content filtering
• Betfilter — specialist gambling blocking software
• Gamban — blocks thousands of gambling sites and apps

Responsible Gaming at a Glance

External Support Organisations

We at Slot Royals are committed to pointing our players towards trusted, professional help when they need it. If you are struggling with gambling-related issues, we encourage you to contact one of the following organisations:

• GamCare — www.gamcare.org.uk — free support, information and counselling for problem gamblers in the UK
• Gamblers Anonymous — www.gamblersanonymous.org — peer support meetings and a 12-step recovery programme
• BeGambleAware — www.begambleaware.org — independent advice and a national gambling helpline
• Gordon Moody Association — www.gordonmoody.org.uk — residential treatment for severe gambling disorders
• Gambling Therapy — www.gamblingtherapy.org — free international support available online and by phone

These organisations operate independently of our SlotRoyals casino and can offer impartial, specialist guidance. We actively encourage any player who is concerned about their gambling behaviour to reach out to them without delay.

Athlete and Professional Exclusion Policy

We at Slot Royals apply a specific exclusion that goes beyond geography. Professional and amateur athletes, sports managers, coaches, team owners, team employees, referees, and league officials — along with their family members and relatives — are not permitted to use our platform for live dealer casino or slot games. This policy reflects our responsibility towards the integrity of sport and our wider duty of care.